At Desi Basket we charge only the minimum delivery cost necessary to provide unbeatable products and service on every order.
*Free delivery on orders over $30.
Please note from time to time product packaging is modified with the resulting changes not immediately updated in the online product photo. The product attributes such as size, quantity, form and/or origin will always be consistent with the online photo and description.
If there is a problem with your order, someone from our customer service team will contact you immediately.
Out of stock or back ordered items
It is possible that your order may have items that are currently back ordered or out of stock, in such cases it is our policy to deliver comparable alternatives. We may notify you regarding such changes via e-mail or call you in reference to them.
If you do not want any substitutes, kindly leave a note to that effect in your order instructions.
Desi Basket Substitution Policy
- Desi Basket will refund the item value if no substitution is found.
- Desi Basket will substitute at no additional cost to customer with higher value or larger quantity item if the exact item was not found.
- Desi Basket will substitute with another brand of higher value or larger quantity when the ordered brand is not available
- Note: We have no affiliation with any brand and we don't swap items to promote one brand over another.
- We love our customers and would be happy to refund for any inconvenience caused due to this substitution policy.